FAQs 26th Edition Postponed to 2022

Due to the global pandemic of COVID-19, the 26th edition of Super Bock Super Rock has been rescheduled to 2022.


1. What are the new dates for the 26th Super Bock Super Rock?

The 26th edition of Super Bock Super Rock has been rescheduled to the 14th, 15th and 16th July 2022 and will take place at the same location: Meco beach, Sesimbra - south of Lisbon, Portugal.


2. Is my ticket for the 26th Super Bock Super Rock valid for the new dates in 2022?

Yes. All tickets purchased will remain valid for the new dates – 14th, 15th and 16th July 2022. There is no need to exchange your ticket or issue a new one (See table 1 below for more information.)


3. Will the line-up be the same for the new dates in 2022?

We are already working to have the same line-up or an even better one. Visit our website and follow us on social media to keep up to date.


4. Can I request a refund of my ticket?


Yes. According to Decree-Law No. 26-A/2021 of April 5, 2021, if you do not want to keep your ticket, you can ask for a refund at the place where you purchased it, within 14 working days after the ticket date. I.e:


To facilitate refund processing, please accompany your ticket with the purchase receipt, if you still have it in your possession (See table 2 below for more information.)


5. I purchased my ticket for the 2020 dates and exchanged it for Voucher. What can I do?


• You can exchange your Voucher for a new ticket to one of the upcoming Música no Coração’s Summer Festivals in 2021 or 2022 (*) at https://refundvoucher.byblueticket.pt/Vouchers. You must do it up to 30 days before the event for which you want to exchange your voucher, except for the 1st edition of Jardins do Marquês – Oeiras Valley where you will have to do it up to 3 days before. Remember that the exchange is subject to the capacity available at that time.


(*)

o   1st Jardins do Marquês – Oeiras Valley (July 2 to 11, 2021)

o   26th Super Bock Super Rock (July 14, 15 e 16, 2022)

o   2nd Jardins do Marquês – Oeiras Valley (July 1 to 11, 2022)

o   13th Sumol Summer Fest (July 1 and 2, 2022)

o   24th MEO Sudoeste (August 2 to 6, 2022)


If you exchange your Voucher for a ticket to a Festival other than the 26th Super Bock Super Rock, the score will be settled according to the price difference at the time of exchange:

  • If at the time of exchange, the value of your Voucher is less than the Festival ticket for which you are exchanging it, you will have to pay the difference.

  • If, at the time of exchange, the value of your Voucher is greater than that of the Festival ticket for which you are exchanging it, the difference can be used as the principle of payment for another ticket from one of the indicated Festivals.

• Or, if you do not want to use your voucher by exchanging it for a new ticket, you can request a refund at the place where you purchased it, within 14 working days after the festival date scheduled for this year, ie between the July 19th and August 4th, 2021.


6. Can anyone, other than the ticket buyer, use the ticket?   

Yes.


7. If I prefer a different day from the equivalent to the 1-day ticket I purchased, can I change it for the day I prefer?

Yes, you just need to contact the ticketing outlet where you purchased your ticket and ask for the exchange, subject to the capacity available at that time.


8. I bought a ticket including accommodation from Festicket. What do I need to do?

The same rules apply to your ticket package as the rest of festival tickets. Your package will remain valid for the festival new dates. For details about accommodation and other services contact Festicket with your questions on https://support.festicket.com/hc/en-us


9. I bought Nomad Pop Up Hotel glamping. What can I do?

The service you bought will remain valid for next year, plus 20% discount for any additional bookings. The refund will be done according to Nomad’s cancellation policy and the terms and conditions of the purchase. For any questions please contact info@thenomadpopuphotel.com


10. I won my ticket in a competition. Is it valid for the new dates?

Yes. Tickets won in competitions, or any other promotions, will remain valid for the new dates.


11. Are the tickets for the new dates in 2022 on sale now? 

Yes, tickets are on sale! Check the ticket area of our website for all official sales outlets.

Tables

TablE 1. Qual o bilhete equivalente nas datas de 2022

Ticket / original 2020 dates

Equivalent ticket / 2021 dates

Equivalent ticket / 2022 dates

Standard pass

Exclusive pass

Total Exclusive pass

1-day ticket july 16

1-day ticket july 17

1-day ticket july 18

Car Camping

Park & Tent july 16

Car Park & Tent july 17

Park & Tent july 18

Standard pass

Exclusive pass

Total Exclusive pass

1-day ticket july 15

1-day ticket july 16

1-day ticket july 17

Car Camping

Park & Tent july 15

Park & Tent july 16

Park & Tent july 17

Standard pass

Exclusive pass

Total Exclusive pass

1-day ticket july 14

1-day ticket july 15

1-day ticket july 16

Car Camping

Park & Tent july 14

Park & Tent july 15

Park & Tent july 16

TabLE 2. Até quando posso pedir o reembolso do meu bilhete?

Ticket / original 2020 dates

Equivalent ticket / 2021 dates

Date for refund request

Standard pass

Exclusive pass

Total Exclusive pass

1-day ticket july 16

1-day ticket july 17

1-day ticket july 18

Car Camping

Park & Tent july 16

Park & Tent july 17

Park & Tent july 18

Standard pass

Exclusive pass

Total Exclusive pass

1-day ticket july 15

1-day ticket july 16

1-day ticket july 17

Car Camping

Park & Tent july 15

Park & Tent july 16

Park & Tent july 17

July 19 – August 4 2021

July 19 – August 4 2021

July 19 – August 4 2021

July 16 – August 2 2021

July 17 – August 3 2021

July 19 – August 4 2021

July 19 – August 4 2021

July 16 – August 2 2021

July 16 – August 3 2021

July 16 – August 4 2021

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